Frequently Asked Questions
Everything you need to know about powering your devices with GP Batteries.
What is the difference between alkaline and rechargeable batteries?
Alkaline batteries are designed for single use and are ideal for low-drain devices like remote controls. Rechargeable batteries (NiMH) can be reused hundreds of times, making them more cost-effective and eco-friendly for high-drain devices like digital cameras or game controllers.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your power solutions more urgently.
What is your return policy for opened battery packs?
For safety and quality assurance, we can only accept returns on unopened and sealed battery packs within 30 days of purchase. If you believe a product is defective, please contact our support team for a warranty claim.
Do GP Batteries have an expiration date?
Yes, all our batteries feature an 'expiry' or 'best before' date printed on the casing or packaging. Our high-quality alkaline batteries typically have a shelf life of up to 10 years when stored in a cool, dry place.
How should I dispose of my old batteries?
We advocate for environmental responsibility. Please do not dispose of batteries in regular household waste. We recommend using local battery recycling drop-off points or specialized e-waste collection centers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.